top of page

Forum Comments

Who has already implemented Trust Swiftly
In General Discussion
Thukk Serien
Apr 23, 2025
I am one of those who implemented Trust Swiftly just a couple of months ago. We have an online bank focused on freelancers and individual entrepreneurs, and at some point we realized that the old identification methods (selfie with a passport + code via SMS) began to scare off new users. We decided to test launch NFC identity verification via Trust Swiftly for clients with biometric passports - and it turned out to be, without exaggeration, one of the smoothest transitions to the new technology that we had. I'll start with the user experience. Everything happens right in the browser on the smartphone: the client is shown a short animation on how to bring the passport to the phone. After that, the chip is read in literally 3-5 seconds, and if the document is real, the data is pulled up automatically. No manual input, no hassle with uploading photos. And what's cool is that Trust Swiftly immediately validates all the information on the MRZ code and compares it with the databases that we connected via API (including from the bank and internal blacklists). There were almost no failures, out of 300+ checks, only one document returned an error - an old passport without an NFC chip. In terms of integration, everything went through the REST API, Trust Swiftly's documentation is quite readable, technical support responded promptly to questions. There are 2 backend developers in the team, and they connected everything in 4 days, including a test environment and testing on real clients. The most interesting thing began after - the churn at the KYC stage dropped sharply: before the implementation, 27% of our users simply abandoned registration without completing it due to difficulties with the photo. Now there are less than 10% of them, and this directly affected the conversion to paying ones.
0
0

Thukk Serien

More actions
bottom of page